A soothing hydrolate of Damask rose is a gentle product designed to tone the skin. The hydrosol is ideally suited to the care of skin with rosacea, irritated, sensitive, prone to telangiectasia and redness. The hydrosol contains essential oil of rose petals, which stimulates microcirculation, strengthens, seals blood vessels, tones and balances the pH of the skin. Leaves a beautiful, 100% natural rose fragrance on the skin. Agascalm ™, Chaga mushroom adaptogen, red algae extract with natural calcium content and panthenol. It soothes delicate and overly reactive skin by reducing inflammation and irritation. Thanks to its antioxidant and anti-inflammatory properties, it strengthens the natural protective system of the skin and the microvascular network. Brings relief to sensitive skin. It has a neutral pH for the skin.

Active ingredients:

• Rosewater strengthens blood vessels, has antioxidant and anti-wrinkle properties. It regenerates the skin, improves its elasticity and smoothes. Cleans and nourishes, while mattifying,
• The unique Chaga mushroom extract, thanks to its antioxidant and anti-inflammatory properties, strengthens the natural protective system of the skin by enhancing the barrier functions and microvascular network. Chaga is also classified as an adaptogen,
• AgascalmTM is a natural active ingredient obtained from the Agastache mexicana plant with excellent anti-inflammatory properties, modulating the mechanisms responsible for the negative impact of psychological stress on the skin. Agascalm ™ reduces long-term vasodilation by 25-30%. Helps to reduce the pro-inflammatory reaction of the skin, bringing relief to tired and sensitive skin,
• Red coral algae extract is a multifunctional active ingredient that has anti-ageing properties and rebuilds the skin structure. Due to the high content of calcium, it stimulates cellular respiration, constricts blood vessels and reduces rosacea,
• Panthenol - stimulates the division of epidermal cells, soothes irritations, moisturizes and softens the epidermis, improves the structure of the epidermis.

When will my order ship?

Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.

You may refer to the following stock status on product page to estimate the processing time.

• Dispatch Same-Day up to 13:00.
• Dispatch within 48 hours.
• Dispatch within 4 - 7 working days.
• Dispatch within 2 - 3 weeks.
• Out of stock.
  

Pre-order products (Dispatch 4-7 working days, Dispatch 2 -3 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.

By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full pre-order Terms & Conditions

For the latest delivery information please refer to Shipping page.

Do you offer free shipping?

Yes we do! We offer Free shipping for UK customers on all orders over £40*. Orders with Free Shipping service will be send by Royal Mail 48 service.

*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Please see shipping page to get most recent information.

How long will it take to get my order?

It depends on where you are. Once dispatched orders to the UK address will take 2-5 business days to arrive except special delivery which is next day guaranteed service. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What's your return policy?

Our policy lasts 14 days. You can return your products to us without a reason. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Are your product original?

YES! We cooperate only with manufacturers and large trusted distributors to get our products. We can assure anyone that we take every step to make sure that, every sinle item in our store is 100% genuine.

What brands do you have?

We stock more than 100 beauty brands. Please see full list of all available beauty brands.

I can't find my favourite brand / product in your store.

We are really sorry! We try to keep our stock growing all the time. If you can't find brand which you are interested, please contact our Customer Support. We might be able to help you what you want.

Free UK delivery for orders £40* or more.

*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).

We Ship Your Products from UK Warehouse.

Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.

You may refer to the following stock status on product page to estimate the processing time.

• Dispatch Same-Day up to 13:00.
• Dispatch within 48 hours.
• Dispatch within 4 - 7 working days.
• Dispatch within 2 - 3 weeks.
• Out of stock.
  

Pre-order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.

By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full pre-order Terms & Conditions

For the latest delivery information please refer to Shipping page.

Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.