Pay £0 today, then spread the cost to suit you with Super Payments.

Est. Lead times

Understanding lead times

When will my furniture arrive?

Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.

2–3 weeks Already in production and allocated to an incoming batch.

6–12 weeks Made-to-order and planned through production and international logistics.
Pre-Order

2–3 Weeks

These items are already in production and your order reserves space in the current incoming batch.

01
Your unit is allocated Space is secured in the current production batch.
02
Production is completed Your furniture is finished to the latest specification.
03
Batch arrives in the UK The incoming shipment reaches our UK operation.
04
Final checks & dispatch Quality checks are completed before your order leaves us.
Reserved Your place in the batch
Fresh production No long storage period
Priority dispatch Once stock arrives
Need faster delivery? Choose a product marked In Stock for immediate availability.
Made-to-Order

6–12 Weeks

These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.

01
Materials & components Required finishes and components are prepared and matched.
02
Production & finishing Assembly, upholstery and finishing stages are completed.
03
Planned international transport Freight, routing and customs form part of the overall estimate.
04
Inspection & preparation Your order is checked and prepared for final dispatch.
Planned build Produced in scheduled runs
Careful finishing Time for each production stage
Quality focused Checked before dispatch
Each product page shows its current estimated lead time. Timing can vary by configuration and production batch.
Our Promise

Care from production to dispatch.

A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.

01 Carefully produced Materials, assembly and finishing follow defined production stages.
02 Clear estimates Product pages display the current estimated lead time before purchase.
03 Quality checked Furniture is checked for finish, stability and condition before dispatch.
04 Built for professional use The focus is long-term salon performance rather than short-term convenience.
Need to know

Frequently Asked Questions

Can I cancel a pre-order or made-to-order item?

Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.

Why do lead times vary between products?

Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.

How do you ensure quality before dispatch?

Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.

Is made-to-order worth the longer lead time?

Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.

Are the delivery times guaranteed?

No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.