2–3 Weeks
These items are already in production and your order reserves space in the current incoming batch.
Born in Plymouth and trusted nationwide, we’ve been proudly serving the UK salon industry since 2016. Join over 100,000+ satisfied customers who choose us for our unmatched selection, expert support, and exceptional value.
We operate without physical stores or commission-based selling. This allows us to pass on significant savings directly to you, enhancing your value for money.
Our commitment to sustainability drives us to refurbish and resell returned items through our outlet. This not only reduces waste but also offers you quality products at even lower prices.
We minimize our environmental impact by consolidating shipments of heavy items and delivering them weekly or fortnightly. This approach significantly reduces our carbon footprint, ensuring every delivery is a step toward a greener planet.
Choose how you'd like to get in touch with our team.
Speak directly with our customer service team.
020 4600 5274 →Orders, returns, delivery and general enquiries.
Contact us →Send us your question and we'll get back to you.
Send email →Quick help with products, orders and delivery.
Start chat →Explore flexible payment options for everyday purchases, salon equipment and larger business investments. Eligibility and terms vary by provider.
Pay with Super Payments and earn 5% Cash Rewards. You can also spread the cost with credit up to 24 months.
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Pay later with Klarna and choose a payment option available for your purchase.
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Pay in 4 interest-free instalments over six weeks with Clearpay.
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Spread the cost with 0% finance over 12 monthly payments using PayItMonthly.
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Spread the cost over up to 18 monthly payments up to £2,500 with Payl8r (trading as Dopple Finance).
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Spread the cost over 12 equal monthly instalments with Iwoca Pay for eligible companies.
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Salon equipment leasing, hire purchase and finance from £1,000 with Kennet Leasing.
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Equipment finance from £10,000 up to £2m with Portman.
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Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.
These items are already in production and your order reserves space in the current incoming batch.
These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.
A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.
Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.
Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.
Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.
Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.
No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.
Transform your skincare routine with our Microneedle Pen Replacement Cartridges, specifically designed to enhance your microneedling experience. These cartridges are a convenient solution for those seeking a cost-effective way to maintain flawless skin without frequent salon visits. Crafted with 12 high-quality surgical steel needles, each cartridge ensures durability and precision, allowing you to target various skin issues such as fine lines, uneven skin tone, and acne scars with ease. Their 32-gauge needle thickness is ideal for safe and effective home use, delivering professional-grade results.
Users often worry about the safety and efficacy of at-home microneedling. Our replacement cartridges are here to alleviate those concerns. With a straightforward installation process, they promise a seamless fit with most standard derma pens, ensuring that your device performs optimally. Enjoy the convenience of replacing cartridges as needed, without compromising on quality or effectiveness. Whether you're new to microneedling or a seasoned pro, these cartridges offer a reliable and efficient way to rejuvenate your skin.
In addition to their impeccable design, these cartridges provide an economical option for skincare enthusiasts. Say goodbye to costly spa treatments and hello to glowing skin from the comfort of your home. By integrating these cartridges into your routine, you'll not only save money but also enjoy the flexibility of tailoring your sessions to suit your personal skincare needs.
*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).
We Ship Your Products from UK Warehouse.
Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.
You may refer to the following stock status on product page to estimate the processing time.
Made to order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks, Dispatch 6 - 12 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.
By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full Terms & Conditions
For the latest delivery information please refer to Shipping page.
Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.
We provide a warranty on our furniture, equipment, and electrical devices, typically ranging between 3–24 months, depending on the product.
The exact warranty duration can be found on each product page.
If you’re unsure, please contact us for confirmation before purchase.
General Return Policy:
⚠️ Pre-order and custom-made items are produced specially for you.
They can be cancelled within 48 hours free of charge.
After that, manufacturer and processing fees apply, depending on the production stage.
Once production has started, cancellation is still possible but subject to an additional fee, as outlined in our Terms & Conditions.
Pre-order and custom-made items can only be returned if faulty.
Products returned without original packaging may be subject to a 10% repackaging fee.
Items damaged due to poor packaging may be refused for refund.
Please refer to full return policy.
Trusted by beauty professionals and customers across the UK.
More than one million orders dispatched since 2015.
Thousands of reviews across our customer feedback channels.
Customers say they would recommend shopping with us.

10,000+ 5-star reviews & counting...
From luxurious cosmetics, trendy accessories to professional salon devices and furniture, our store offers a curated selection of products to help every woman feel confident and beautiful.
Our loyal customers rave about our high-quality products, affordable prices, and exceptional customer service.
Join the thousands of satisfied women who have boosted their beauty routine with Roxie Cosmetics. Shop now and experience the difference for yourself.