2–3 Weeks
These items are already in production and your order reserves space in the current incoming batch.
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Born in Plymouth and trusted nationwide, we’ve been proudly serving the UK salon industry since 2015. Join over 100,000+ satisfied customers who choose us for our unmatched selection, expert support, and exceptional value.
We operate without physical stores or commission-based selling. This allows us to pass on significant savings directly to you, enhancing your value for money.
Our commitment to sustainability drives us to refurbish and resell returned items through our outlet. This not only reduces waste but also offers you quality products at even lower prices.
We minimize our environmental impact by consolidating shipments of heavy items and delivering them weekly or fortnightly. This approach significantly reduces our carbon footprint, ensuring every delivery is a step toward a greener planet.
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Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.
These items are already in production and your order reserves space in the current incoming batch.
These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.
A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.
Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.
Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.
Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.
Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.
No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.
Discover the excellence of the Exo Pro Nail Drill Bit Diamond Flame 1.8mm, a premium accessory crafted in the EU from the finest materials. This high-quality cutter is designed with precision, ensuring ease and safety in every use. With a well-selected cutter, you can effortlessly remove hybrid polish, shape nails to perfection, and smooth out calluses and unsightly cuticles. Its ergonomic design makes it suitable for both right- and left-handed users, providing precise and comfortable work.
Featuring a diamond flame shape, this cutter is specifically designed for the effective removal of calluses from the nail shaft. Its fine grain ensures gentle yet efficient action, making it an indispensable tool for achieving flawless nails.
The Exo Pro Nail Drill Bit Diamond Flame comes equipped with a colour mark to indicate its sharpness and graininess, ensuring easy identification and selection. Enhance your nail care routine with this precision tool, designed to deliver professional-grade results with every use. Ideal for nail technicians and enthusiasts seeking superior performance and durability.
*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).
We Ship Your Products from UK Warehouse.
Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.
You may refer to the following stock status on product page to estimate the processing time.
Made to order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks, Dispatch 6 - 12 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.
By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full Terms & Conditions
For the latest delivery information please refer to Shipping page.
Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.
We provide a warranty on our furniture, equipment, and electrical devices, typically ranging between 3–24 months, depending on the product.
The exact warranty duration can be found on each product page.
If you’re unsure, please contact us for confirmation before purchase.
General Return Policy:
⚠️ Pre-order and custom-made items are produced specially for you.
They can be cancelled within 48 hours free of charge.
After that, manufacturer and processing fees apply, depending on the production stage.
Once production has started, cancellation is still possible but subject to an additional fee, as outlined in our Terms & Conditions.
Pre-order and custom-made items can only be returned if faulty.
Products returned without original packaging may be subject to a 10% repackaging fee.
Items damaged due to poor packaging may be refused for refund.
Please refer to full return policy.
Real customers, real orders and feedback built over more than a decade.
Trusted by beauty professionals and customers across the UK.
More than one million orders dispatched since 2015.
Thousands of reviews across our customer feedback channels.
Customers say they would recommend shopping with us.

10,000+ 5-star reviews & counting...
From luxurious cosmetics, trendy accessories to professional salon devices and furniture, our store offers a curated selection of products to help every woman feel confident and beautiful.
Our loyal customers rave about our high-quality products, affordable prices, and exceptional customer service.
Join the thousands of satisfied women who have boosted their beauty routine with Roxie Cosmetics. Shop now and experience the difference for yourself.