2–3 Weeks
These items are already in production and your order reserves space in the current incoming batch.
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Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.
These items are already in production and your order reserves space in the current incoming batch.
These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.
A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.
Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.
Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.
Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.
Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.
No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.
12 months
Deluxe Faux Leather
The Maison series has been designed for luxury hair salons, barbershops and premium hair care spaces where refined aesthetics, lasting comfort and professional functionality are equally important. Its elegant silhouette, carefully selected materials and sophisticated finishing details make it a distinctive addition to both contemporary and classic salon interiors.
The generously padded seat is upholstered in premium silicone leather with a soft, smooth texture that provides excellent client comfort during washing, conditioning, colouring and longer hair treatments. The upholstery is water-resistant, durable and easy to clean, making it particularly suitable for frequent use in professional wet hair care environments.
The Maison backwash unit is built around a solid wood frame, providing excellent structural strength, stability and long-term durability. Its robust construction supports intensive everyday commercial use in busy hair salons and barbershops while maintaining an elegant, premium appearance.
A professional tilting ceramic basin allows the angle of the shampoo bowl to be adjusted to suit the client’s position and provide more comfortable support for the neck and cervical spine. The deep basin design also helps reduce water splashing and supports an efficient, organised washing routine.
Elegant metal water fittings, available in gold, add a refined decorative finish and allow the unit to coordinate beautifully with the wider salon interior. Combining strong construction, premium upholstery and practical professional features, the Maison series delivers a luxurious and reliable backwash solution for everyday salon use.
*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).
We Ship Your Products from UK Warehouse.
Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.
You may refer to the following stock status on product page to estimate the processing time.
Made to order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks, Dispatch 6 - 12 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.
By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full Terms & Conditions
For the latest delivery information please refer to Shipping page.
Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.
We provide a warranty on our furniture, equipment, and electrical devices, typically ranging between 3–24 months, depending on the product.
The exact warranty duration can be found on each product page.
If you’re unsure, please contact us for confirmation before purchase.
General Return Policy:
⚠️ Pre-order and custom-made items are produced specially for you.
They can be cancelled within 48 hours free of charge.
After that, manufacturer and processing fees apply, depending on the production stage.
Once production has started, cancellation is still possible but subject to an additional fee, as outlined in our Terms & Conditions.
Pre-order and custom-made items can only be returned if faulty.
Products returned without original packaging may be subject to a 10% repackaging fee.
Items damaged due to poor packaging may be refused for refund.
Please refer to full return policy.
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