2–3 Weeks
These items are already in production and your order reserves space in the current incoming batch.
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Born in Plymouth and trusted nationwide, we’ve been proudly serving the UK salon industry since 2015. Join over 100,000+ satisfied customers who choose us for our unmatched selection, expert support, and exceptional value.
We operate without physical stores or commission-based selling. This allows us to pass on significant savings directly to you, enhancing your value for money.
Our commitment to sustainability drives us to refurbish and resell returned items through our outlet. This not only reduces waste but also offers you quality products at even lower prices.
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Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.
These items are already in production and your order reserves space in the current incoming batch.
These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.
A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.
Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.
Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.
Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.
Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.
No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.
12 months
BALANCE is a brand created for those seeking harmony – in movement, daily activities and moments of relaxation. Its products support yoga practice, fitness training and the specialist work of physiotherapists. They combine functionality with aesthetics, offering solutions tailored to the needs of active people – they are ideal for use at home, in a clinic or in a training room.

The Balance Novus 4 rehabilitation table with electric height adjustment has been designed for use in physiotherapy, rehabilitation and massage practices. It is ideal for manual therapies, therapeutic and relaxation massages, and treatments requiring precise positioning of the client. Its stable construction, intuitive operation and functional features support the comfort of a specialist’s daily work. The modern design, with its distinctive, contoured base, gives the table a light, elegant appearance, blending perfectly with the furnishings of professional clinics.

Electric height adjustment within a range of 50–90 cm allows the treatment table to be quickly adjusted to suit the type of therapy being performed, the client’s height and the therapist’s preferences. A control lock function prevents accidental changes to the settings, enhancing safety during use. A practical holder located under the tabletop allows for convenient storage of the remote control and ensures quick access to it while performing treatments. Such features support ergonomic working practices, help reduce strain on the back and improve the organisation of the treatment area.

The two-section treatment table with a manually adjustable headrest allows the client’s position to be precisely adjusted to suit the type of treatment being performed. This adjustment facilitates massage, manual therapy and rehabilitation treatments, providing the practitioner with convenient access to the areas being treated. Independently adjustable side sections of the headrest provide stable support for the hands and forearms, promoting a natural body position and increasing comfort during longer treatments.

The wide treatment surface and mattress of optimal thickness provide stable support and comfort during rehabilitation treatments, manual therapies and massage. The face hole with a fitted cover allows the treatment table to be quickly adjusted to the client’s position, enhancing comfort during a variety of body and facial treatments. A practical hook located by the footrest allows you to hang a towel conveniently, helping to keep the workstation tidy.

The contoured black metal base, with its distinctive shape, ensures high stability during rehabilitation treatments, manual therapies and massages, while giving the structure a modern and lightweight appearance. The upholstery, made from durable synthetic leather in shades of grey, is water-resistant and easy to keep clean, making it ideal for intensive use in a clinic. The versatile colour scheme and carefully refined details mean the table fits perfectly into the décor of physiotherapy and rehabilitation clinics, massage salons, and spa and wellness areas.
The colour of the product in the photograph may differ from the actual colour due to monitor settings and lighting conditions.
EU PLUG.
*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).
We Ship Your Products from UK Warehouse.
Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.
You may refer to the following stock status on product page to estimate the processing time.
Made to order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks, Dispatch 6 - 12 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.
By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full Terms & Conditions
For the latest delivery information please refer to Shipping page.
Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.
We provide a warranty on our furniture, equipment, and electrical devices, typically ranging between 3–24 months, depending on the product.
The exact warranty duration can be found on each product page.
If you’re unsure, please contact us for confirmation before purchase.
General Return Policy:
⚠️ Pre-order and custom-made items are produced specially for you.
They can be cancelled within 48 hours free of charge.
After that, manufacturer and processing fees apply, depending on the production stage.
Once production has started, cancellation is still possible but subject to an additional fee, as outlined in our Terms & Conditions.
Pre-order and custom-made items can only be returned if faulty.
Products returned without original packaging may be subject to a 10% repackaging fee.
Items damaged due to poor packaging may be refused for refund.
Please refer to full return policy.
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