2–3 Weeks
These items are already in production and your order reserves space in the current incoming batch.
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Some products show an estimated lead time on the product page. Here is what 2–3 weeks and 6–12 weeks mean before you order.
These items are already in production and your order reserves space in the current incoming batch.
These pieces are produced specifically within a planned production cycle. The estimate includes manufacturing, finishing, transport and final inspection.
A longer lead time should come with a clear reason. We focus on controlled production, careful handling and transparent information throughout the process.
Yes, within 48 hours of placing your order. After this time, production or allocation may already be scheduled.
Lead times reflect factors such as current production schedules, finishing stages, product configuration and planned transport routes. Made-to-order products require additional production steps.
Products are checked for key elements such as alignment, surface condition, stability, hardware operation and protective packaging before final dispatch.
Made-to-order production allows the furniture to move through planned manufacturing and finishing stages rather than relying solely on long-term warehouse stock.
No. Lead times shown on product pages are estimates and may vary depending on production, configuration, transport, customs or other circumstances outside our direct control.
12 months
Deluxe Faux Leather
The Élise Professional Hairdressing Backwash Unit combines a space-efficient pedestal base, an elegantly contoured seat and professional washing equipment to create a practical and premium solution for modern hair salons.
Its reinforced pedestal-style construction provides excellent stability while taking up less floor space than traditional backwash units. This compact design makes Élise particularly suitable for salons looking to optimise their treatment area without compromising on client comfort or professional functionality.
The generously padded seat is shaped to support the natural contours of the body, helping clients remain comfortable during washing, conditioning, colouring and longer hair treatment services. High-density resilient foam maintains its shape during regular commercial use, while the durable synthetic leather upholstery is waterproof, chemical-resistant and easy to sanitise.
Élise is equipped with a professional-grade adjustable ceramic basin. The tilting mechanism allows the position of the bowl to be adapted to the client, while the smooth neck support helps reduce pressure and improve comfort throughout the service. The deep basin and efficient drainage system help minimise water splashing and support a clean, organised salon workflow.
Professional anti-corrosion fittings, precision water controls and a high-pressure showerhead allow the stylist to regulate the water flow easily and work efficiently throughout every treatment.
The Élise backwash unit is an ideal choice for hair salons, beauty studios, hair spas and professional treatment spaces that require a reliable washing station with a compact footprint. Its combination of stability, ergonomic comfort and professional hardware makes it suitable for everyday commercial use.
*excluding heavy items such us (furniture, cosmetics chairs, massage beds, etc.).
We Ship Your Products from UK Warehouse.
Order Processing & Fulfilment: Once payment is completed and verified, your order will be processed by our Roxie warehouse system awaiting product fulfillment. The order processing time varies for each order and depends on the ordered items’ availability status shown on the product page. If your ordered items have different availability statuses, you may refer the order processing time of the product with longer availability status in working days as a reference as your order will be processed and shipped out altogether.
You may refer to the following stock status on product page to estimate the processing time.
Made to order products (Dispatch 4-7 working days, Dispatch 2 - 3 weeks, Dispatch 6 - 12 weeks): All customers ordering pre-order products on our website specifically agree upon the following terms and conditions which accompany such orders.
By placing the order for a pre-order product, the customer acknowledges that the product is specifically ordered for them and cannot be cancelled, exchanged or returned (unless faulty). Please refer to full Terms & Conditions
For the latest delivery information please refer to Shipping page.
Please find our current delivery options and pricing below. Please be aware that we ship orders only on business days (Monday to Friday, excluding public holidays). Orders placed on Saturday or Sunday will be dispatched on the following Monday.
We provide a warranty on our furniture, equipment, and electrical devices, typically ranging between 3–24 months, depending on the product.
The exact warranty duration can be found on each product page.
If you’re unsure, please contact us for confirmation before purchase.
General Return Policy:
⚠️ Pre-order and custom-made items are produced specially for you.
They can be cancelled within 48 hours free of charge.
After that, manufacturer and processing fees apply, depending on the production stage.
Once production has started, cancellation is still possible but subject to an additional fee, as outlined in our Terms & Conditions.
Pre-order and custom-made items can only be returned if faulty.
Products returned without original packaging may be subject to a 10% repackaging fee.
Items damaged due to poor packaging may be refused for refund.
Please refer to full return policy.
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