Some products show an estimated lead time on their product page. This guide explains what 2–3 weeks and 6–12 weeks mean in practice.
2–3 Weeks
Items with a 2–3 weeks estimate are already in production and reserved for you as a pre-order.
What this means
- Allocated space in the current factory batch
- Built to the latest specification (no long storage)
- Inbound quality control in Plymouth (UK)
Why it’s worth it
- Secures availability in high-demand runs
- Priority dispatch as soon as the batch arrives
- Best balance of speed and fresh production
6–12 Weeks
Made step-by-step with exceptional care and hand-finished details. The timeframe reflects the craft and planned logistics.
Included in the timeframe
- Material selection & component matching
- Precision assembly + finish curing windows
- Booked international freight & customs
- Final inspection and protective packaging
Why it matters
- Consistent finish and long-term reliability
- Tailored build instead of mass production
- Sustainable, planned batches reduce waste
Our Promise
- Meticulous at every step: materials, assembly, finishing and packaging follow strict standards.
- Clear product pages: the product page always shows the current estimated lead time.
- Rigorous QC: dimensions, stability and finishes are verified in Plymouth (UK) before dispatch.
- Built to last: we focus on precision so your furniture performs for years, not months.
Frequently Asked Questions
Can I cancel a pre-order?
Yes, within 24 hours of placing your order. After this time, production is already scheduled.
Why do lead times vary between products?
They reflect factors like batch scheduling, finishing and planned transport routes. Made-to-order items require additional steps.
How do you ensure quality?
Each unit undergoes multi-point checks: alignment, surface finish, hardware function and safe packaging ahead of dispatch.
Is made-to-order really worth the wait?
Yes — you receive a piece built with care for long-term reliability, with finishes that mass production can’t achieve.