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WHAT IS KLARNA AND HOW IT WORKS

Klarna is payment provider service allowing us to offer customers the ability to make purchases instantly and then pay for them within 30 days.

Eligibility are very simple. All you need is a debit or credit card, to be over 18 years old, and to be a UK resident. Klarna assessment will be made based on financial circumstances. Klarna soft-search assessment will not affect your credit rating.

Just shop on Roxie Cosmetics and check out as normal. At checkout, then choose Klarna payment method. You'll be redirected to Klarna website to register and provide your payment details. If you've used Klarna before then you just need to log into your account.

Although Pay later is widely promoted it is not always universally available. The Pay later method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

Klarna can be used only on purchases made on roxiecosmetics.co.uk website.

Unfortunately no. Klarna payment is available only for customers with UK billing address.

Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we’ll also send you a text or letter, too. If you fail to pay Klarna for your order, your credit score will be affected.

All Klarna orders are delivered within our standard processing and delivery timeframes. Visit our Shipping Page for more information.

You have 30 days to pay, so you don’t need to pay right away. If your due date is near and there is no sign of your goods, please contact our Customer Care HERE to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.

If you fail to pay Klarna for your order, your credit score will be affected. Please contact Klarna customer service to get more details if you can't afford your payment.

Your credit limit depends on a number of factors including your previous credit history and a affordability assessment. Klarna will let you know by email how much credit they can offer you once you have signed your Klarna account agreement in checkout.

Klarna payments are not available on purchases of gift cards.

Klarna returns follow our standard return process. As soon as we have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

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